AI WhatsApp chatbot for gyms
The WhatsApp module connects your gym's number to an AI-powered virtual assistant that replies to members and prospects around the clock, on the channel they already use every day and with nothing to install.
The assistant answers questions using your gym's information, makes bookings, checks fees and passes or signs up new members, and when it cannot answer it hands the conversation over to your team, who pick it up from the dashboard or from their own WhatsApp.
24/7 virtual assistant
- Answers questions using your gym's FAQs and information
- Makes bookings and checks or cancels upcoming ones
- Reports on membership fee, plan and active passes
- Sends members their member code and access QR code
- Explains your pricing and signs up new members
- Also helps people who are not members yet
Your number, your brand
Connect your gym's WhatsApp number in minutes with the guided setup, while still using the WhatsApp Business app on your phone. The WhatsApp button on your website and apps opens the conversation with the assistant directly.
Hand-off to your team
- The assistant passes the chat to a staff member when it cannot answer
- Menu option for users to ask to speak to a person
- Default staff member for transferred conversations
- Staff reply from the dashboard or straight from their WhatsApp
- Staff mode so new conversations are handled by a person
All conversations in your dashboard
Every conversation in a WhatsApp Web-style viewer, linked to the member's profile, with filters for bot mode, staff mode or unread messages. Images, documents and reactions are shown as they are, and staff can react to messages too.
An assistant tailored to you
Set the assistant's instructions: the tone of its replies, what it can and cannot do and the information it should know, with FAQs and a document about your gym. An AI review spots issues in your instructions and suggests a corrected version.
For your staff too
With the staff module, your team can clock in and out, check their latest clock-ins and their schedules, or recover their dashboard login details from WhatsApp.
WhatsApp with AI: frequently asked questions
Answer questions with your gym's information, make and cancel bookings, report on membership fees, plans and passes, send the access QR code and sign up new members. All of it 24 hours a day, without your team having to step in.
Yes. You connect your own number with the guided setup and can keep using the WhatsApp Business app on your phone at the same time. Your customers keep messaging the same number as always.
It transfers the conversation to a staff member, who is notified and continues it from the dashboard or from their WhatsApp. You can also have new conversations handled directly by a person.
It uses data from the software itself, such as timetables, bookings, pricing and fees, together with the FAQs and information document you set up. You can also give it instructions on tone and on what it should or should not do.
AI WhatsApp chatbot for gyms
The WhatsApp module connects your gym's number to an AI-powered virtual assistant that replies to members and prospects around the clock, on the channel they already use every day and with nothing to install.
- Instant replies at any time, even on public holidays
- Fewer messages and calls at the front desk
- More bookings and sign-ups without staff involvement
- Your customers reach you on the channel they already use
- No question left unanswered thanks to hand-off to your team
- Conversation history linked to each member